FAQ

Find quick answers below. For order-specific questions, contact Snagva support with your order number.

Frequently Asked Questions

Quick answers for Snagva customers.
Contact Support

How do I contact Snagva?

Email support@snagva.com or call/text +1 (302) 621-0191.

How long does shipping take?

Most orders process within 1–2 business days. Standard U.S. delivery commonly takes 3–10 business days after shipment.

Can I return an item?

Eligible unused items may be returned within 30 days of delivery after contacting support.

Is checkout secure?

Checkout is processed through Shopify and supported payment providers. We do not store full card information on the website.

What should I include in a support request?

Please include your order number, product name, issue description, and photos when the issue is visual.