Order processing: Most orders are processed within 1–2 business days. Orders placed on weekends or U.S. holidays begin processing on the next business day.

U.S. delivery: Standard delivery commonly takes 3–10 business days after shipment, depending on the carrier, destination, product availability, and warehouse location.

Tracking: Tracking information is provided when available and may take time to update after the carrier receives the package.

Shipping rates: Available shipping methods and final shipping charges are shown at checkout before payment. Free shipping offers may apply to eligible orders when displayed on the site or at checkout.

Incorrect address: Customers are responsible for entering a complete and correct shipping address. Contact us immediately if an address needs correction. We cannot guarantee address changes after processing begins.

Lost, delayed, or damaged packages: If your order is delayed, damaged, or marked delivered but not received, contact us with your order number so we can review the issue and assist with the next steps.