Returns & Refunds
Return window: Eligible unused items may be returned within 30 days of delivery.
Item condition: Items must be unused, undamaged, in original packaging, and include all parts, manuals, accessories, and tags where applicable.
How to start a return: Email aztrkcn@gmail.com with your order number, item name, reason for return, and photos when relevant. Returns sent without approval may not be accepted.
Return shipping: Customers are generally responsible for return shipping costs unless the item was incorrect, defective, or damaged on arrival.
Refund timing: After we receive and inspect the item, approved refunds are typically processed within 10 business days to the original payment method. Your bank or card issuer may need additional time to post the refund.
Non-returnable items: Gift cards, final-sale items, opened hygiene/personal-care items, customized items, and items damaged after delivery may not be returnable.